We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our travel services.
1. Who We Are
We are a travel service provider offering tour packages, hotel bookings, transportation, and related travel services.
Website: https://palvelotoured.guose533196.hostingsite.com
Email: email-travelcrezyvlog@gmail.com
Phone: +91-8058004407
2. Information We Collect
2.1 Personal Information
When you contact us, request a quote, make an inquiry, or book a package, we may collect:
- Full name
- Email address
- Phone number
- Travel dates
- Number of travelers
- Destination preference
- Budget information
- Special travel requests
2.2 Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Cookies and tracking data
- Approximate location (if enabled)
2.3 Payment Information
If you book a paid service, your payment is processed through secure third-party payment gateways (Razorpay / PayU / PayPal, etc.). We do not store or access your card details.
3. How We Use Your Information
We use your information for the following purposes:
- To recommend suitable travel packages
- To prepare a customized travel itinerary
- To process bookings and payments
- To communicate through email, calls, or WhatsApp
- To send booking updates and confirmations
- To improve our website & customer experience
- To respond to inquiries and support requests
- For fraud prevention and security purposes
4. Cookies
We use cookies to enhance website performance, analyze user activity, and improve user experience. You may disable cookies in your browser settings, but some site features may not function properly.
5. Who We Share Your Data With
We may share your data with third parties only when necessary:
5.1 Travel & Service Partners
- Hotel partners
- Transport & cab providers
- Local travel operators
- Payment gateways
Only essential information required for your booking is shared.
5.2 Legal Compliance
We may disclose your information if required by law, court order, or government request.
6. How Long We Keep Your Data
- Inquiry & contact form data: Up to 2 years
- Confirmed booking records: Up to 5 years
- Comments on website: Indefinitely
- User accounts: Until the user requests account deletion
7. Your Rights Over Your Data
You have the right to:
- Request a copy of your stored data
- Request correction of inaccurate data
- Request deletion of personal data
- Unsubscribe from marketing communication
- Withdraw consent at any time
To request these, contact us at:
📧 email-travelcrezyvlog@gmail.com
📞 +91-8058004407
Please include sufficient details (name, email used on site, and your request) so we can process it efficiently.
8. Where Your Data Is Sent
- Visitor comments may be checked through an automated spam detection service
- Analytics data may be processed by services like Google Analytics / Meta Pixel
9. How We Protect Your Data
We implement security measures including:
- SSL encryption on the website
- Secure hosting servers
- Encrypted payment gateways
- Access control restrictions
- Regular security audits
10. Children’s Privacy
We do not knowingly collect data from children under 18. If you believe a minor has submitted personal information, please contact us to request removal.
11. Policy Updates
We may update this Privacy Policy periodically. All updates will be posted on this page with an updated revision date.
12. Contact Us
For questions or requests regarding this Privacy Policy, contact:
📧 email-travelcrezyvlog@gmail.com
📞 +91-8058004407